Unit Knowledge Guide-SHBHTLS001 Provide technical leadership to hairdressing teams CUA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

circuits UEEEL0021 Solve problems in magnetic and electromagnetic devices UEEEL0023 Terminate cables

Units of competency MSMTMVER401 Verify weighing instruments MSMTMREF301 Use and maintain reference standards If you require RPL Kits with comprehensive benchmarking

detect and monitor hazardous materials at an incident RIIERR201E Conduct fire team operations PUAFIR207 Operate breathing apparatus open circuit PUAFIR210 Prevent injury If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SHBHTLS001 Provide technical leadership to hairdressing teams CUA aggressive or abusive customers SIRXCEG009Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner