SCORM Compliant Package-VU23536 Observe and report on workplace activities MSM Units of competency SIRCCPM006 Develop

Units of competency SIRCCPM006 Develop a pharmacy product and service range SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Core units FWPCOR2201 Work effectively in the forest and forest products industry FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2203 Follow environmental care procedures FWPCOR2205 Follow WHS policies and procedures FWPCOR2207 Maintain quality and product care Elective units FWPCOT3203 Weigh loads FWPCOT2202 Rack material FWPCOT2234 Dock material to length FWPCOT2206 Stack and bind material FWPCOT2231 Pack products * We can develop additional elective units that are not listed on request (Please contact us for further information)

emergency response and evacuation procedures to maintain security CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations CPPSEC2105 Provide quality services to a range of security clients CPPSEC2106 Protect self and others using basic defensive techniques CPPSEC2107 Patrol premises to monitor property and maintain security CPPSEC2108 Screen people

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-VU23536 Observe and report on workplace activities MSM Units of competency SIRCCPM006 Develop* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.