LLND Kit-SIRXCEG002 Assist with customer difficulties Learner Resources (Skill Set) Core units BSBAUD515 Evaluate and

Core units BSBAUD515 Evaluate and review compliance BSBAUD601 Establish and manage compliance management systems BSBOPS504 Manage business risk FNSORG512 Develop

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs TLIE0008 Calculate mass

conduct dental prosthetic examination and develop treatment plan HLTDEP003 Take impressions HLTDEP004 Establish and record jaw relationships and select artificial teeth HLTDEP005 Evaluate a removable dental prosthesis at try-in stage HLTDEP006 Insert and issue a completed removable dental prosthesis HLTDEP007 Perform maintenance treatment for clients with removable dental prostheses HLTDEP008 Construct and insert an implant retained overdenture HLTINF002 Process reusable instruments and equipment Elective units BSBFIM501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-SIRXCEG002 Assist with customer difficulties Learner Resources (Skill Set) Core units BSBAUD515 Evaluate andEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational