Learner Guide-PSPPCM005 Develop and distribute requests for offers Qualification Core units BSBWHS412 Assist with

Core units BSBWHS412 Assist with workplace compliance with WHS laws BSBWHS413 Contribute to implementation and maintenance of WHS consultation and participation processes BSBWHS414 Contribute to WHS risk management BSBWHS415 Contribute to implementing WHS management systems BSBWHS416 Contribute to workplace incident response Elective units BSBINS401 Analyse and present research information Group A BSBWHS419 Contribute to implementing WHS monitoring processes Group A BSBWRT411 Write complex documents Group A BSBCMM411 Make presentations Group B BSBSTR401 Promote innovation in team environments Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTTEN410 Locate

pastries and breads SITHCCC042 Prepare food to meet special dietary requirements SITHCCC043 Work effectively as a cook SITHKOP010 Plan and cost recipes SITHKOP012 Develop recipes for special dietary requirements SITHKOP013 Plan cooking operations SITHKOP015 Design and cost menus SITHPAT016 Produce desserts SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFSA005 Use hygienic practices for food safety SITXFSA006 Participate in safe food handling practices SITXFSA008 Develop and implement a food safety program SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXINV006 Receive

Learner Guide-PSPPCM005 Develop and distribute requests for offers Qualification Core units BSBWHS412 Assist withOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce