SCORM Compliant Package-SHBBSPA005 Work in a spa therapies framework SIF Core units VU22384 Develop and

Core units VU22384 Develop and document a learning plan and portfolio Speaking and Listening (1) VU23525 Give and respond to straightforward information Reading and Writing (1) VU23526 Read and write straightforward transactional texts Language Skills (2) VU23527 Read and write straightforward informational texts VU23524 Engage in straightforward casual conversations and spoken transactions General Electives (3) BSBINS301 Develop and use information literacy skills ICTWEB306 Develop web presence using social media ICTICT214 Operate application software packages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

sauces and soups Group B SITHCCC008 Prepare vegetable

Core units HLTSTE003 Sterilise loads HLTWHS003 Maintain work health and safety Elective units BSBOPS401 Coordinate business resources BSBMED301 Interpret and apply medical terminology appropriately BSBMED401 Manage patient recordkeeping system CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCCCS014 Provide brief interventions HLTCCD003 Use medical terminology in health care * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SHBBSPA005 Work in a spa therapies framework SIF Core units VU22384 Develop and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.